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How chatbots could change customer service over the next 5 years
-Over the next few years, chatbots will become a ubiquitous component of the customer service experience.-Phone centers may become a thing of the past as customer service switches to digital...
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How artificial intelligence & machine learning produced robots we can talk to
What is a Chatbot?You've likely talked to a robot already without even knowing it. And you might have even heard the term "chatbot" in the news. But what is a chatbot? How do chatbots work?Essentially,...
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A Stanford researcher is pioneering a dramatic shift in how we treat...
Depression is the leading cause of disability worldwide, and it can kill. But scientists know surprisingly little about it. Even with awareness programs like World Mental Health Day, which happens...
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From Fortune 500s to small businesses, real businesses are already using...
All the recent chatter about chatbot ideas is not exclusive to just one industry, as they have been customized for many uses and tailored to various businesses. Chatbot uses typically fall into...
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Chatbots are making online shopping and payments a breeze – see why retailers...
Traditional retailers with large in-store presences are struggling to keep up with customer satisfaction now that customers have the option to shop via online and mobile phones.Customers can, and do,...
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A Stanford researcher is pioneering a dramatic shift in how we treat...
Several tech startups have entered the mental health space in recent years, but few have made a real impact.Woebot is an artificially intelligent chatbot designed by Stanford researchers. It uses one...
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The latest market research, trends & landscape in the growing AI chatbot...
With messaging apps on the rise, chatbots are all the hype now. Chatbots are artificial intelligence systems that interact with users via messaging, text, or speech.Many are deployed on chatbot...
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THE CONVERSATIONAL COMMERCE REPORT: Chatbots' impact on the payments...
This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.To keep pace with the ongoing shift toward e-...
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Customer service and virtual assistant bots will be prevalent for online...
Advancements in artificial intelligence are dramatically changing businesses, and chatbots are slowly becoming vital to customer service channels.AI and machine learning advancements are able to detect...
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Think you can tell a human from a robot? Here are some of the smartest...
Some of the best artificial intelligent chatbots are created from a demand for better service, more efficient management, or just curiosity. These chatting bots are applicable to various industries and...
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THE CHATBOT MONETIZATION REPORT: Sizing the market, key strategies, and how...
This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.Improving artificial intelligence (AI)...
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Why the world's largest tech companies are building machine learning AI bots...
Everyone is jumping on AI and its advancements and growth in popularity in the recent years have proved a valuable opportunity for businesses and households.Big industry players have already made...
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Complete List of Chatbot, AI & Data Science Conferences in 2017
AI tech is rapidly growing, and so are the number of chatbot, data science, and AI conferences to discuss the future of this technology.We've compiled a list of conferences, events, and summits for...
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Facebook bots. Slack bots. Skype bots. Why chatbot platforms and messenger...
Popular chatbots commonly used today, such as Siri and Amazon Alexa, are examples of how far automated assistants have come.But they also show how far they still have to go.Some companies were...
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CHATBOTS EXPLAINED: Why businesses should be paying attention to the chatbot...
This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.Advancements in artificial intelligence,...
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Facebook is killing off M, the messenger assistant that books dinner...
Facebook is putting an end to M, its hybrid human/artificial digital assistant that helped users make dinner reservations or get gift suggestions.M first launched in 2015 and never left beta mode. Only...
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A startup from Phil Libin's 'studio' thinks its artificial intelligence will...
Disco, a startup partnered with Evernote cofounder Phil Libin's young artificial intelligence studio All Turtles, released its product to paying customers Tuesday.The product tracks positive language...
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THE SOCIAL COMMERCE REPORT: How Facebook, YouTube, Pinterest, and other...
This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.Social media is becoming increasingly...
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DIGITAL HEALTH BRIEFING: Google, researchers use AI to predict patient...
Welcome to Digital Health Briefing, a new email providing the latest news, data, and insight on how digital technology is disrupting the healthcare ecosystem, produced by BI Intelligence.Sign up and...
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We talked to Slack and Workday about why they believe the future of work is...
Slack and Workday announced a partnership on Wednesday that will make it easier for the customers of both software companies to get their work done. Starting in the fall, Workday customers will be able...
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